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Dascena Website Privacy Policy

Last Updated: January 5, 2021

This Privacy Policy describes how Dascena, Inc. (“Dascena”, “we”, “us”, “our”) collects, uses, and discloses information about visitors to or users of our websites, www.dascena.com and www.mycovidtest.me (the "Websites"). Please read this Privacy Policy carefully. By visiting the Website, you agree to the use of your information as described herein. If you do not agree to this Privacy Policy, please do not access or use the Website.

Dascena is an information technology and diagnostic laboratory services company. To the extent that HIPAA imposes requirements on healthcare providers relating to individually identifiable healthcare information, those requirements may apply to Dascena. In some instances, however, Dascena may process HIPAA-protected data. In these cases, Dascena will process such data in accordance with applicable legal obligations.

 

Important Limitations

  • This Privacy Policy addresses only information that is or may be collected on our U.S. Website. Please do not use the Website if you are outside of the United States.

  • This Privacy Policy applies only to information collected on our Website and does not apply to information collected in other areas or through other Dascena-operated services, whether online or offline.

  • The Website is not intended for use by individuals under the age of 13. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 13 years of age, you may contact us using the information listed in the “Contact Us” section to request that it be deleted.

 

Information We Collect

In the last twelve months, we may have collected some or all of the following types of information from you via the Website.

 

Information You Provide to Us

When you interact with the Website, you may choose to provide us with certain information, including:

    • When you contact us. When you submit an inquiry through the Contact Us form on our Website, we will receive your basic contact information, such as your name and email address, as well as any other information you choose to include in your message.

    • When you apply for a job with us. When you apply to one of our job postings, we will receive your basic contact information, such as your name, email, and phone number, as well as any information contained in your resume, CV, and/or cover letter.

    • When you submit a request for your health information. When you submit a request for your health information through our online portal, we will receive your contact information, date of birth, information about your testing session, and your driver’s license or other proof of identity.

Some features on the Website may require you to enter certain information in order to submit the form. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

 

Information We Collect Automatically

When you visit our Website, we will automatically collect certain information about your interaction with the Website. To do this, we may use cookies, pixels, or other tracking technologies. The information we collect automatically may include your IP address, device identifier, location, device type, browser type, log data, date and time stamps, and other information regarding your interaction with the Website (e.g., clickstream data).

 

How We Use Your Information

We may use your information for the following purposes:

    • To provide and maintain the Website;

    • To communicate with you and provide you with information about Dascena and its products or services;

    • If you apply for a job with us, to evaluate your candidacy and process your application for employment;

    • If you request copies of any testing or health-related records, to verify your identity and to provide you with the information you request;

    • To learn about the ways in which users engage with the Website;

    • To help us better design Dascena websites and products;

    • To secure and protect the Website and its users;

    • To provide customer support;

    • To enforce any applicable terms or legal rights; and

    • To comply with any legal obligations.

How We Share Your Information

We do not use or share the information we collect on the Website with others except as described in this Privacy Policy. We do not sell your information. We may share all of the aforementioned categories of information:

    • With service providers for business purposes. Dascena may share the following categories of information with our service providers and vendors for one or more business purposes. The service providers receiving this information assist us with many different functions and tasks, such as the support and maintenance of the Website, facilitation of user communications, maintenance of health and testing records, and processing of employment applications.

    • With professional advisors. As necessary, we may share your information with professional advisors functioning as service providers, such as lawyers, bankers, auditors, and consultants.

    • For legal reasons and to protect our Website and business. We may share your information in response to a legal obligation, or if we have determined that it is necessary to share your personal information to comply with applicable law, respond to legal process, enforce any applicable terms, cooperate with law enforcement agencies, protect our interests or those of our users, or exercise or defend legal claims.

    • In connection with a sale or merger. We may share your personal information while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.

    • With your direction or consent. With your permission or upon your direction, we may disclose your personal information to interact with a third party or for other purposes.

 

Cookies and Other Tracking Technologies

Cookies

Cookies are small text files that web servers place on your device, which are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Website. Cookies allow us to recognize and count the number of users and how many users move around our Website. You can find more information about cookies and how to manage them at www.allaboutcookies.org.

You may control the way in which your devices permit the use of cookies. If you so choose, you may block or delete our cookies from your browser through your browser settings. However, blocking or deleting cookies may cause some aspects of the Website, including any portal features and general functionality, to work incorrectly.

 

Analytics

We use Google Analytics, a web analytics tool that helps us understand how users engage with the Website and allows us to understand traffic patterns to help us improve the design of our Website, the products we make and the services we offer. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our Website. This information is used to compile reports and to help us improve our Site. Our reports disclose website trends without identifying individual visitors.

You can opt out of Google Analytics without affecting how you visit our Website. For more information on opting out of being tracked by Google Analytics across all websites you use, click here.

 

Do Not Track Signals

Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. Our Website is not configured to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.

 

Third-Party Links

Our Website may contain links to other online platforms operated by third parties. We do not control such other online platforms and are not responsible for their content, their privacy policies, or their use of your information. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Website and/or users of those third-party online platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as disclosed on the Website. We expressly disclaim any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of personal information by third parties. Any information submitted by you directly to these third parties is subject to that third party’s privacy policy.

 

Security

Please note that any information you send to us electronically, while using the Website or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware though that, despite our best efforts, no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is transmitted at your own risk.

 

Your California Privacy Rights

If you are a California resident, you have certain rights in relation to your personal information under the California Consumer Privacy Act (“CCPA”). To exercise these rights, see the “Exercising Your California Privacy Rights” section below.

 

  • Right to Know. You have the right to know and see what data we have collected about you over the past 12 months, including:

    • The categories of personal information we have collected about you;

    • The categories of sources from which the personal information is collected;

    • The business or commercial purpose for collecting your personal information;

    • The categories of third parties with whom we have shared your personal information; and

    • The specific pieces of personal information we have collected about you.

 

  • Right to Delete. You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following:

    • Complete your transaction;

    • Provide you a good or service;

    • Perform a contract between us and you;

    • Protect your security and prosecute those responsible for breaching it;

    • Fix our system in the case of a bug;

    • Protect the free speech rights of you or other users;

    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);

    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws;

    • Comply with a legal obligation; or

    • Make other internal and lawful uses of the information that are compatible with the context in which you provided it.

 

  • Other Rights. You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.

 

  • Exercising Your California Privacy Rights. To request access to or deletion of your personal information, or to exercise any other data rights under California law, please contact us using one of the following methods:

 

    • Phone Number: You may call us at (510) 826-9508 and submit your request via phone.

    • Email: You may email us at info@dascena.com to exercise your rights. Please include your full name, along with why you are writing, so that we can process your request in an efficient manner.

 

Response Timing and Format. We may require certain information from you in order to verify your identity and respond to your request. We aim to respond to requests for access or deletion within 45 days of receipt. If we require more time, we will inform you of the reason and extension period in writing.

 

Changes to This Privacy Policy

We may modify this Privacy Policy from time to time, in which case we will update the “Last Revised” date at the top of this Privacy Policy. If we make changes that are material, we will use reasonable efforts to attempt to provide notice to you and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on the Website, or by other means, consistent with applicable law.

 

Contact Us

If you have any questions about Dascena’s privacy practices or this Privacy Policy, you may contact us using our online form, email address (info@dascena.com), or at the address below.

 

Dascena
12333 Sowden Rd., Ste B, PMB 65148
Houston, Texas 77080